Scanning on Canon to Email

Issue

When you scan by pressing the Scan button on the screen of the Canon copier, it might not email you the document. It will work at times, but other times it will not send the email and there will not be an error.

Work Around

Instead of pressing on the Scan button on the screen use this Scan and Send button. A green paper airplane on a black backgroundDescription automatically generated

Then select Send to Myself. A screen shot of a computerDescription automatically generated (You do not need to type in your email address. If it is not in the address book, please let us know).

Press Start. A screen shot of a computerDescription automatically generated

Press Start Sending if prompted. A close up of a wordDescription automatically generated

Which machines does this applied to

All Canons are affected by this issue. If you need additional support or assistance, please go to https://help.sfcm.edu/ or email it@sfcm.edu