Set up MFA for SFCM account
SFCM will require you to configure Multi-Factor Authentication (MFA) on your SFCM account to protect your account and our network. MFA means that in addition to your password, you will use a second method (such as an authenticator app issuing a temporary code) to verify your identity when you log in. We recommend using the Microsoft Authenticator app as your second method, since texts are less secure and you may not always be able to receive them. You may be required to add a phone number as well.
This article will guide you through the process of setting up MFA on your SFCM account.
1. Start by downloading the Microsoft Authenticator app onto your phone. Other authenticator apps, such as Google Auth, can also work. If you already have an authenticator app on your phone, skip this step.
Scan to download Microsoft Authenticator on the Google Play store
Scan to download Microsoft Authenticator on the iOS App Store
2. Once you have the app on your phone, go to www.office.com on a web browser on a different device than your phone. Use the Sign in button in the upper right to access your account.
3. If you are not able to log in and you see a screen that says "More information required" as shown to the right, do not continue with the steps in this article. Instead, click "Next" and follow the instructions shown to add additional auth methods to your account.
If you do NOT see the screen shown to the right and are able to log in to office.com, please continue following these steps to finish setting up MFA.
4. Once you are logged in to office.com, click your initials in the upper right, and select "View account" from the drop-down.
5. On your account page click Security info on the right side:
6. In Security info click the “+ Add sign-in method”. In the drop-down menu that appears select Authenticator App and click Add
7. You'll see instructions asking you to download the Microsoft Authenticator app. Do so now, if you haven't already. If you are using a different authenticator app, select the option to use a different authenticator app.
8. The next prompt tells you to open the Microsoft Authenticator app. Allow notifications from the app if asked and then tap of the “+” or Add Account. Then select Work or School account.
If you are using a different authenticator app, sign into that app on your phone.
9. Microsoft Authenticator will ask you if you want to add the account by signing in, or with a QR code. Tap QR Code. On your web browser click Next and you will be shown a QR code on your screen. Scan the QR code with your phone to add it to your app.
If you are using a different authenticator app, refer to that app's instructions to add an account via QR Code, and scan the QR code shown on your web browser.
10. After scanning the QR code, you may be prompted to verify the app by entering a code from one device to the other. Follow the instructions to complete MFA setup and log in to your account.
Make sure you have your authenticator app handy whenever you are logging into your SFCM account.
If you have any questions regarding this process or any SFCM Campus ID issues, please reach out to SFCM IT at it@sfcm.edu.