Multi-Factor Authentication

MFA provides enhanced protection for your account and sensitive information by significantly reducing the risk of unauthorized access.
• Increased Security: Adds a second layer of protection beyond passwords.
• Reduced Risk of Phishing: Even if someone steals your password, your second factor of authentication is harder to steal
• Compliance with Best Practices: This is a cybersecurity standards for protecting sensitive data.

Install

1. If you don't already have Microsoft Authenticator installed on your phone

Video Instructions: https://www.youtube.com/watch?v=jTwtosQkn6I&t=99s

Android - https://play.google.com/store/apps/details?id=com.azure.authenticator

Apple - https://apps.apple.com/us/app/microsoft-authenticator/id983156458

A qr code on a cell phoneAI-generated content may be incorrect.

Once App is Installed

Open the Microsoft Authenticator application on your phone and allow camera access.
Select 'Add account' -> 'Work or school account'
Scan the QR code from your computer screen. If the QR code says that it is timed out, please restart the process in "Attempt to Sign In" above with your phone application ready.
Complete setup by following the in-app instructions, which may include a test notification.

Using the Application

Approve sign-in notifications or generate verification codes for secure account access.

A screenshot of a sign inAI-generated content may be incorrect.

2. You should see a notification on your phone, open the notification and enter the number from the Approve Sign in Request on the screen

A screenshot of a black screenAI-generated content may be incorrect.

Click on Yes

If you are asked to verify with your phone pin or biometric, please complete.

3. You can use https://mysignins.microsoft.com to edit your MFA preferences once you have it set up

If You Have Switched Your Phone (Same Number)

If you have the same phone number, please go to https://mysignins.microsoft.com and remove the Microsoft Authenticator from your profile.
You can now follow the steps starting from "Attempt to Sign In" in order to add your profile to the phone that you are currently using.

What if I am Prompted for verification code but I didn't try to log in.

1. If you are being prompted to enter your verification code but you did not initiate, close the screen, clear your browser cache and reset your password.