SFCM Help Portal

Information Technology (IT)

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FAQs 4

• How do I sign into an SFCM computer?
• How do I connect to SFCM WiFi?
• How do I view recorded concerts and recitals?
• Request a Replacement Badge

Ann Getty Classroom Operation 1

• Ann Getty Center AV Quickstart Guide

General 3

• Printing at SFCM
• WiFi - 'SFCM Campus'
• New Hire/Add User Form for Hiring Managers

SFCM Online Printing - Uniflow Online 2

• Reloading Your SFCM Online (Uniflow Online) Budget
• SFCM Online Printing - Uniflow Online Canon copiers and printers

SFCM Campus ID 2

• Reset your SFCM Campus ID Password
• Set up MFA for SFCM account

SFCM Gmail Account 3

• (Staff/Faculty only) Change your Employee Signature in Gmail
• Google Photos and iPhone
• Move YouTube videos

EverBridge 0

RingCentral 5

• Voicemails on Polycom Desk Phones
• Faxing with RingCentral
• Signing into RingCentral
• Access the Corporate Directory (Desk Phone)
• Deskphone Favorite Contacts (speed dials)

Resources 2

• Microsoft Office 365
• Adobe Creative Cloud (faculty/staff)

Google 5

• Transfer Ownership of a File in Google Drive
• Restore File from Google Drive
• Gmail - Send in confidential mode
• Google Appointment Scheduling
• Gmail - Send email to tag/folder

Google Groups (Faculty) 2

• Add Users to Google Group Mailing List
• Delete Users from Google Group Mailing List

Neat Bar Operation 0

Spektrix 1

• Print tickets on 8.5 x 11 paper

PaperSave 1

• Documents uploaded to Papersave have unreadable characters

Microsoft 4

• SharePoint or Teams files and folder - Links and shortcuts
• Joining a Microsoft Teams Meeting
• Change Authentication method or remove MFA device
• Review recent activity and recent login location

Videoconference 1

• Turn on High Fidelity Music Mode in Zoom or Microsoft Teams

Windows 1

• Create desktop shortcut to website

Apple 1

• Forget network on MAC

Recording Services

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The Dante System 1

• Video Tutorials

The Bowes Center

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Internet 2

• Ethernet Connection (Windows)
• Connecting PlayStation game console

Opus 3 Artists

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Office 365 8

• Logging into and Installing Office 365
• Changing Your Microsoft 365 Password
• OneDrive Guide
• Configuring Multifactor Authentication
• Basics of Outlook

See all 8 articles

FAQs 2

• Introduction to Zoom
• Overture Guide

Artifax Agent 2

• Artifax Connection though RDP (Windows)
• Artifax Connection through RDP (Mac)

Facilities

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Facilities policies 0

Electrical 0

Plumbing 1

• Toilet not flushing

HR

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HR policies 0